Terms of Use

Terms of Use

Welcome to Soft Helpers, an IT Solution Provider Company provides management service designed especially for small and businesses sectors and consumers. These Terms of Use are intended to explain our obligations as a service provider and your obligations as a customer. Please read them carefully.

These Terms are binding on any use of the Service and apply to You from the time that Soft Helpers provides You with access to the Service.

These Terms are not intended to answer every question or address every issue raised by the use of the Soft Helpers Service. Soft Helpers reserves the right to change these terms at any time, effective upon the posting of modified terms and Soft Helpers will make every effort to communicate these changes to You via email or notification via the Website. It is likely the terms of use will change over time. It is Your obligation to ensure that You have read, understood and agree to the most recent terms available on the Website.

By registering to use the Service you acknowledge that You have read and understood these Terms and have the authority to act on behalf of any person for whom You are using the Service. You are deemed to have agreed to these Terms on behalf of any entity for whom you use the Service.


means these Terms of Use.

"Access Fee"
means the monthly or yearly fee (excluding any taxes and duties) payable by You in accordance with the fee schedule set out on the Website (which Soft Helpers may change from time to time on notice to You). "Confidential Information" includes all information exchanged between the parties to this Agreement, whether in writing, electronically or orally, including the Service but does not include information which is, or becomes, publicly available other than through unauthorized disclosure by the other party.

means any data inputted by You or with Your authority into the Website.

"Intellectual Property Right"
means any patent, trade mark, service mark, copyright, moral right, right in a design, know-how and any other intellectual or industrial property rights, anywhere in the world whether or not registered. "Service" means the online accounting and personal finance management services made available (as may be changed or updated from time to time by Soft Helpers) via the Website.

means the Internet site at the domain www.softhelpers.com or any other site operated by Soft Helpers. "Soft Helpers" means Soft Helpers Consultancy Services, Sialkot, Punjab, Pakistan.

"Invited User"
means any person or entity, other than the Subscriber, that uses the Service with the authorization of the Subscriber from time to time.

means the person who registers to use the Service, and, where the context permits, includes any entity on whose behalf that person registers to use the Service.

means the Subscriber, and where the context permits, an Invited User.

has a corresponding meaning.

Soft Helpers grants You the right to access and use the Service via the Website with the particular user roles available to You according to Your subscription type. This right is non-exclusive, non-transferable, and limited by and subject to this Agreement. You acknowledge and agree that, subject to any applicable written agreement between the Subscriber and the Invited Users, or any other applicable laws:
1. the Subscriber determines who is an Invited User and what level of user role access to the relevant organization and Service that Invited User has;
2. the Subscriber is responsible for all Invited Users’ use of the Service;
3. the Subscriber controls each Invited User’s level of access to the relevant organization and Service at all times and can revoke or change an Invited User’s access, or level of access, at any time and for any reason, in which case that person or entity will cease to be an Invited User or shall have that different level of access, as the case may be;
4. if there is any dispute between a Subscriber and an Invited User regarding access to any organization or Service, the Subscriber shall decide what access or level of access to the relevant Data or Service that Invited User shall have, if any.

1. Payment obligations:
An invoice for the Access Fee will be issued each month starting one month from the date You added Your first organization to Your Soft Helpers account or for each Financial year . All invoices will include the Access Fee for the preceding period one month of use. Soft Helpers will continue invoicing You monthly or yearly until this Agreement is terminated in accordance with clause 8. All Soft Helpers invoices will be sent to You, or to a Billing Contact whose details are provided by You, by email. You must pay or arrange payment of all amounts specified in any invoice by the due date for payment and are payable within 10 days of the invoice date. You are responsible for payment of all taxes and duties in addition to the Access Fee.

2. Preferential pricing or discounts:
You may from time to time be offered preferential pricing or discounts for the Access Fees as a result of the number of organizations that You have added to the Service or that have been added with Your authority or as a result of Your use of the Service ('Organizations'). Eligibility for such preferential pricing or discounts is conditional upon Your acceptance of responsibility for payment of any Access Fees in relation to all of Your Organizations. Without prejudice to any other rights that Soft Helpers may have under these Terms or at law, Soft Helpers reserves the right to render invoices for the full (non-discounted) Access Fees due or suspend or terminate Your use of the Service in respect of any or all of Your Organizations in the event that any invoices for those Access Fees are not paid in full by the due date for payment.

3. General obligations:
You must only use the Service and Website for Your own lawful internal business purposes, in accordance with these Terms and any notice sent by Soft Helpers or condition posted on the Website. You may use the Service and Website on behalf of others or in order to provide services to others but if You do so you must ensure that You are authorized to do so and that all persons for whom or to whom services are provided comply with and accept all terms of this Agreement that apply to You.

4. Access conditions:
1. You must ensure that all usernames and passwords required to access the Service are kept secure and confidential. You must immediately notify Soft Helpers of any unauthorized use of Your passwords or any other breach of security and Soft Helpers will reset Your password and You must take all other actions that Soft Helpers reasonably deems necessary to maintain or enhance the security of Soft Helpers computing systems and networks and Your access to the Services. 2. As a condition of these Terms, when accessing and using the Services, You must: 1. not attempt to undermine the security or integrity of Soft Helpers computing systems or networks or, where the Services are hosted by a third party, that third party's computing systems and networks; 2. not use, or misuse, the Services in any way which may impair the functionality of the Services or Website, or other systems used to deliver the Services or impair the ability of any other user to use the Services or Website; 3. not attempt to gain unauthorized access to any materials other than those to which You have been given express permission to access or to the computer system on which the Services are hosted; 4. not transmit, or input into the Website, any: files that may damage any other person's computing devices or software, content that may be offensive, or material or Data in violation of any law (including Data or other material protected by copyright or trade secrets which You do not have the right to use); and

5. Usage Limitations:
Use of the Service may be subject to limitations, including but not limited to monthly transaction volumes and the number of calls You are permitted to make against Soft Helpers application programming interface. Any such limitations will be specified within the Service.

6. Communication Conditions:
As a condition of these Terms, if You use any communication tools available through the Website (such as any forum, chat room or message center), You agree only to use such communication tools for lawful and legitimate purposes. You must not use any such communication tool for posting or disseminating any material unrelated to the use of the Services, including (but not limited to): offers of goods or services for sale, unsolicited commercial e-mail, files that may damage any other person's computing devices or software, content that may be offensive to any other users of the Services or the Website, or material in violation of any law (including material that is protected by copyright or trade secrets which You do not have the right to use).
When You make any communication on the Website, You represent that You are permitted to make such communication. Soft Helpers is under no obligation to ensure that the communications on the Website are legitimate or that they are related only to the use of the Services. As with any other web-based forum, You must exercise caution when using the communication tools available on the Website. However, Soft Helpers does reserve the right to remove any communication at any time in its sole discretion.

7. Indemnity.
You indemnify Soft Helpers against: all claims, costs, damage and loss arising from Your breach of any of these Terms or any obligation You may have to Soft Helpers, including (but not limited to) any costs relating to the recovery of any Access Fees that are due but have not been paid by You.

1. Confidentiality:
Unless the relevant party has the prior written consent of the other or unless required to do so by law:

1. Each party will preserve the confidentiality of all Confidential Information of the other obtained in connection with these Terms. Neither party will, without the prior written consent of the other, disclose or make any Confidential Information available to any person, or use the same for its own benefit, other than as contemplated by these Terms.
2. Each party's obligations under this clause will survive termination of these Terms.
3. The provisions of clauses 4.1.1 and 4.1.2 shall not apply to any information which:
1. is or becomes public knowledge other than by a breach of this clause;
2. is received from a third party who lawfully acquired it and who is under no obligation restricting its disclosure;
3. is in the possession of the receiving party without restriction in relation to disclosure before the date of receipt from the disclosing party; or
4. is independently developed without access to the Confidential Information.

2. Privacy:
Soft Helpers maintains a privacy policy that sets out the parties’ obligations in respect of personal information . You should read that policy at www.softhelpers.com/terms.aspx#privacy and You will be taken to have accepted that policy when You accept these Terms.

1. General:
Title to, and all Intellectual Property Rights in the Services, the Website and any documentation relating to the Services remain the property of Soft Helpers (or its Licenser’s).

2. Ownership of Data:
Title to, and all Intellectual Property Rights in, the Data remain Your property. However, Your access to the Data is contingent on full payment of the Soft Helpers Access Fee when due. You grant Soft Helpers a licence to use, copy, transmit, store, and back-up Your information and Data for the purposes of enabling You to access and use the Services and for any other purpose related to provision of services to You.

3. Backup of Data:
You must maintain copies of all Data inputted into the Service. Soft Helpers adheres to its best practice policies and procedures to prevent data loss, including a daily system data back-up regime, but does not make any guarantees that there will be no loss of Data. Soft Helpers expressly excludes liability for any loss of Data no matter how caused.

4. Third-party applications and your Data.
If You enable third-party applications for use in conjunction with the Services, You acknowledge that Soft Helpers may allow the providers of those third-party applications to access Your Data as required for the inter-operation of such third-party applications with the Services. Soft Helpers shall not be responsible for any disclosure, modification or deletion of Your Data resulting from any such access by third-party application providers.

1. Authority:
You warrant that where You have registered to use the Service on behalf of another person, You have the authority to agree to these Terms on behalf of that person and agree that by registering to use the Service You bind the person on whose behalf You act to the performance of any and all obligations that You become subject to by virtue of these Terms, without limiting Your own personal obligations under these Terms.

2. Acknowledgement:
You acknowledge that:
1. You are authorized to use the Services and the Website and to access the information and Data that You input into the Website, including any information or Data input into the Website by any person you have authorized to use the Service. You are also authorized to access the processed information and Data that is made available to You through Your use of the Website and the Services (whether that information and Data is Your own or that of anyone else).
2. Soft Helpers has no responsibility to any person other than You and nothing in this Agreement confers, or purports to confer, a benefit on any person other than You. If You use the Services or access the Website on behalf of or for the benefit of anyone other than yourself (whether a body corporate or otherwise) you agree that:
1. You are responsible for ensuring that You have the right to do so;
2. You are responsible for authorizing any person who is given access to information or Data, and you agree that Soft Helpers has no obligation to provide any person access to such information or Data without Your authorization and may refer any requests for information to You to address; and
3. You will indemnify Soft Helpers against any claims or loss relating to:
1. Soft Helpers refusal to provide any person access to Your information or Data in accordance with these Terms,
2.Soft Helpers making available information or Data to any person with Your authorization.
3. The provision of, access to, and use of, the Services is on an "as is " basis and at Your own risk.
4. Soft Helpers does not warrant that the use of the Service will be uninterrupted or error free. Among other things, the operation and availability of the systems used for accessing the Service, including public telephone services, computer networks and the Internet, can be unpredictable and may from time to time interfere with or prevent access to the Services. Soft Helpers is not in any way responsible for any such interference or prevention of Your access or use of the Services.
5. Soft Helpers is not Your accountant and use of the Services does not constitute the receipt of accounting advice. If You have any accounting questions, please contact an accountant.
6. It is Your sole responsibility to determine that the Services meet the needs of Your business and are suitable for the purposes for which they are used.
7. You remain solely responsible for complying with all applicable accounting, tax and other laws. It is Your responsibility to check that storage of and access to your Data via the Software and the Website will comply with laws applicable to you (including any laws requiring you to retain records).

3. No warranties:
Soft Helpers gives no warranty about the Services. Without limiting the foregoing, Soft Helpers does not warrant that the Services will meet Your requirements or that it will be suitable for any particular purpose. To avoid doubt, all implied conditions or warranties are excluded in so far as is permitted by law, including (without limitation) warranties of merchantability, fitness for purpose, title and non-infringement.

4. Consumer guarantees:
You warrant and represent that You are acquiring the right to access and use the Services for the purposes of a business and that, to the maximum extent permitted by law, any statutory consumer guarantees or legislation intended to protect non-business consumers in any jurisdiction does not apply to the supply of the Services, the Website or these Terms.

1. To the maximum extent permitted by law, Soft Helpers excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of information, Data, profits and savings) or damage resulting, directly or indirectly, from any use of, or reliance on, the Service or Website.
2. If You suffer loss or damage as a result of Soft Helpers negligence or failure to comply with these Terms, any claim by You against Soft Helpers arising from Soft Helpers negligence or failure will be limited in respect of any one incident, or series of connected incidents, to the Access Fees paid by You in the previous 12 months.
3. If You are not satisfied with the Service, Your sole and exclusive remedy is to terminate these Terms in accordance with Clause 8.

1. Trial policy When You first sign up for access to the Services You can evaluate the Services under the defined trial usage conditions, with no obligation to continue to use the Services. If You choose to continue using the Services thereafter, You will be billed from the day You first added Your billing details into the Services. If You choose not to continue using the Services, You may delete Your organization in the 'My Soft Helpers' section of the Services.
2. Prepaid Subscriptions Soft Helpers will not provide any refund for any remaining prepaid period for a prepaid Access Fee subscription.
3. No-fault termination:
These Terms will continue for the period covered by the Access Fee paid or payable under clause 3.1. At the end of each billing period these Terms will automatically continue for another period of the same duration as that period, provided You continue to pay the prescribed Access Fee when due, unless either party terminates these Terms by giving notice to the other party at least 30 days before the end of the relevant payment period. If You terminate these Terms You shall be liable to pay all relevant Access Fees on a pro-rata basis for each day of the then current period up to and including the day of termination of these Terms. >
4. Breach:
If You:
1. breach any of these Terms (including, without limitation, by non-payment of any Access Fees) and do not remedy the breach within 14 days after receiving notice of the breach if the breach is capable of being remedied;
2. breach any of these Terms and the breach is not capable of being remedied (which includes (without limitation) any breach of clause 3.4 or any payment of Access Fees that are more than 30 days overdue); or
3. You or Your business become insolvent or Your business goes into liquidation or has a receiver or manager appointed of any of its assets or if You become insolvent, or make any arrangement with Your creditors, or become subject to any similar insolvency event in any jurisdiction, Soft Helpers may take any or all of the following actions, at its sole discretion:
4. Terminate this Agreement and Your use of the Services and the Website;
5. Suspend for any definite or indefinite period of time, Your use of the Services and the Website;
6. Suspend or terminate access to all or any Data.
7. Take either of the actions in sub-clauses (d), (e) and (f) of this clause 8(4) in respect of any or all other persons whom You have authorized to have access to Your information or Data.
For the avoidance of doubt, if payment of any invoice for Access Fees due in relation to any of Your Billing Contacts, Billing Plans or any of Your Organizations (as defined at clause 3) is not made in full by the relevant due date, Soft Helpers may: suspend or terminate Your use of the Service, the authority for all or any of Your Organizations to use the Service, or Your rights of access to all or any Data.
5. Accrued Rights:
Termination of these Terms is without prejudice to any rights and obligations of the parties accrued up to and including the date of termination. On termination of this Agreement You will:
4. remain liable for any accrued charges and amounts which become due for payment before or after termination; and 5. immediately cease to use the Services and the Website.
6. Expiry or termination:
Clauses 3.1, 3.7, 4, 5, 6, 7, 8 and 10 survive the expiry or termination of these Terms.

1. Technical Problems: In the case of technical problems You must make all reasonable efforts to investigate and diagnose problems before contacting Soft Helpers. If You still need technical help, please check the support provided online by Soft Helpers on the Website or failing that email us at info@softhelpers.com
2. Service availability: Soft Helpers intends that the Services should be available according to Indian time from 9 am to 6 pm, six days a week, it is possible that on occasions the Services or Website may be unavailable to permit maintenance or other development activity to take place. If for any reason Soft Helpers has to interrupt the Services for longer periods than Soft Helpers would normally expect, Soft Helpers will use reasonable endeavors to publish in advance details of such activity on the Website.

1. Entire agreement:
These Terms, together with the Soft Helpers Privacy Policy and the terms of any other notices or instructions given to You under these Terms of Use, supersede and extinguish all prior agreements, representations (whether oral or written), and understandings and constitute the entire agreement between You and Soft Helpers relating to the Services and the other matters dealt with in these Terms.
2. Waiver:
If either party waives any breach of these Terms, this will not constitute a waiver of any other breach. No waiver will be effective unless made in writing.
3. Delays:
Neither party will be liable for any delay or failure in performance of its obligations under these Terms if the delay or failure is due to any cause outside its reasonable control. This clause does not apply to any obligation to pay money.
4. No Assignment:
You may not assign or transfer any rights to any other person without Soft Helpers's prior written consent.
5. Governing law and jurisdiction:
If the information or Data You are accessing using the Services and the Website is solely that of a person who is tax resident in anywhere from world at the time that You accept these terms then the Indian law govern this Agreement and You submit to the exclusive jurisdiction of the Bathinda for all disputes arising out of or in connection with this Agreement.
6. Severability:
If any part or provision of these Terms is invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remainder of this Agreement will be binding on the parties.
7. Notices:
Any Any notice given under these Terms by either party to the other must be in writing by email and will be deemed to have been given on transmission. Notices to Soft Helpers must be sent to info@softhelpers.com or to any other email address notified by email to You by Soft Helpers. Notices to You will be sent to the email address which You provided when setting up Your access to the Service.
8. Rights of Third Parties:
A person who is not a party to these Terms has no right to benefit under or to enforce any term of these Terms.

Refund & Cancellation Policy

Refund on Failed Transaction:

If amount getting debited from customer account and transfered to Soft Helpers Softwares Bank account but Vouchers not granted, Soft Helpers will transfer Vouchers to the Relevant User within 16 working hours.

If amount getting debited from customer account and not transfered to Soft Helpers Softwares. Bank account then our third party for payment gateway process will be responsible for that refund. Their is no refund / cancellation / transfer policy in Soft Helpers after successful transfer of Vouchers into customers account.

Privacy Policy

Privacy Policy

Soft Helpers: Business Privacy Policy
Effective Date: August 15, 2013
At Soft Helpers
we value your trust and respect your privacy. Soft Helpers strives to support small business owners like you by offering a fast and easy way to manage your money, while respecting your privacy expectations and protecting your Personal Information. By "Personal Information", we mean information about an identifiable individual such as a person’s name, email address, residential address, telephone number, and in some cases, more sensitive information such as but not limited to gender, demographic information, investment particulars, consumption preferences, business expenditures, credit score, accounting data, bank account information. To demonstrate our commitment to protecting your privacy, we have developed this Privacy Policy, which describes how we will collect, use, disclose, retain and protect Personal Information in order to provide you with our online accounting, warehousing, payment and invoicing services and other small business–related services (collectively, the "Services") offered and maintained by us from time to time.


Our Privacy Officer who is responsible for the creation, oversight and implementation of our Privacy Policy and procedures to protect Personal Information, for receiving your privacy-related questions, and for providing you with information about our privacy practices. Our Privacy Officer is also responsible for notifying you of any material changes to our privacy practices, by posting updated information on our Site. You can contact our Privacy Officer:

Privacy Officer Gohadpur Marala Road 51310, Sialkot Punjab Pakistan. Email: info@softhelpers.com phone: +92 300 961 5103 Attention: Privacy Officer

Identifying Purposes
We collects, uses, and discloses Personal Information only for the purposes of providing you with our Services and for such other ancillary purposes consented to by you as a user of the Soft Helpers. Personal Information More specifically, We collects, uses and discloses information (which may include Personal Information) for the following purposes:

To contact you for the purposes of product information, service updates, notifications relating to the Services, newsletters and tailored savings opportunity messages. We will never sell your contact details to a third party.

To monitor system usage, server and software performance, to improve system design, to create benchmarks and to conduct trending analyses. However, We will only use non-identifiable, aggregate information (e.g. number of users and transactions) for these purposes.

To assist you with technical support issues. It is important to remember that most technical issues can be resolved without a Soft Helpers customer service representative viewing your Personal Information.

To comply with any laws, regulation, court orders, subpoenas or other legal process or investigation and to protect ourselves and other individuals from harm.

To assist in due diligence relating to any corporate action such as a financing, merger, amalgamation, sale or divestiture, provided that reasonable safeguards are taken to protect the confidentiality of Personal Information in our possession. Consent We takes a consent-based approach to the collection, use and disclosure of Personal Information. We collect Personal Information directly from you and only obtain Personal Information from other organizations (e.g., your bank or other third party service providers) when you provide us with the account numbers, passwords or other credentials required to retrieve the Personal Information and for the purpose of providing you with our Services. We use and disclose the Personal Information only as described in this policy and our Terms of Use. At any time and without penalty, Soft Helpers users can withdraw their consent and close their Soft Helpers account by taking the following actions:
Open the "Manage Soft Helpers" tab within Company Selection page within our application. At the bottom of the "Manage Soft Helpers" page, click the "Shutdown Company" button and then confirm by clicking "Yes, Shutdown Now." You will be sent an email for confirmation that the account is being closed by the rightful account holder. Click the link in the email. In the web page that opens, click "Yes, I am Lawful Owner please Shutdown Company" to complete your account closure. Once your account is closed, all Personal Information relating to your account will be deleted from our databases. However, we may still contact you for administrative purposes (e.g. if we need to notify you of a change to our service, changes to our terms of use or privacy policy, there is a problem with your account or an anticipated service interruption, etc.). Withdrawing your consent will not apply to actions Soft Helpers has already taken based on your prior consent. You acknowledge, and represent to us that you only collect, use and disclose personal information in compliance with applicable privacy laws. If you choose to Invite other Users access to your account, you will need to provide the individual’s name and email address. We will automatically send your guest a one-time email inviting him or her to visit the Site. Soft Helpers stores this information for the sole purpose of sending this one-time email and tracking Site usage. The individual may contact us at info@softhelpers.com to request that we remove this information from our database. It is your responsibility to ensure that your Guest complies with privacy standards that are no less stringent than our own. When you use certain Services, you have the option to share information with other accounts you have signed up for. Purposes may include auditing, saving copies of records, importing data from external sources, communications with third parties, and conducting payment and direct deposit functions, among others. In such instances, your account and password credentials and other required information in respect of such third party service may be stored by Soft Helpers for the purpose of providing this service. Soft Helpers will retain Personal Information only for the duration of your enrollment as a Soft Helpers user and Personal Information will be retained in secure and segregated databases. If you choose to withdraw from the Services, we will securely destroy your Personal Information in our possession and control within 30 days unless we are required to retain such Personal Information longer to fulfill our obligations to you or to third parties. However, we may retain non-personally identifiable information indefinitely. You are responsible for reviewing and agreeing to terms of use and policies. If you do not agree with these terms of use or privacy policies you should not use the services offered by such third party service providers. When Soft Helpers data is viewed via a mobile device, some data is cached in the memory of the device. That data is deleted when the related application is closed and does not persist. If the application is put in the background without closing, the data may remain in the cache. We take no responsibility for any unauthorized viewing of this data by third parties. We also make every effort to ensure the accuracy of the information in our reports, displays, articles and support queries. However, you must verify all information created from your use of the Services and we recommend that you consult an accounting professional before completing any government or regulatory filing or otherwise relying upon the information, as the use of this information is at your own risk. You are responsible for ensuring that that the information you have provided is truthful, accurate, reliable and complete. Safeguards Soft Helpers implements industry best practices appropriate to the sensitivity of your Personal Information. We use administrative, technical, and physical safeguards to protect your Personal Information against loss, theft, and unauthorized access, use, disclosure, copying, modification, disposal, or destruction in accordance with applicable legal requirements and industry best practices. For example, we implement encryption and security controls to protect against unauthorized access to Personal Information during electronic transmission, and we train our employees to follow privacy and security practices specific to the Services. We also undertake security assessments to ensure that we maintain strong security controls.

Cookies and Other Tracking Technologies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time.

Soft Helpers do not use cookies to store ID and Passwords.

Soft Helpers uses Google Analytics™, a third-party tracking service, which uses cookies to track non-personally identifiable information about users of our Site in the aggregate to capture usage and volume statistics. We have no access to or control over these cookies. Information about Google Analytics™’ Privacy Policy can be found at http://www.google.com/intl/en/analytics/privacyoverview.html.

These cookies may be removed manually by following directions provided in your Internet browser’s "help" file. above.

Notification of Privacy Statement Changes
We may update this privacy We encourage you to periodically review our Privacy Policy for the latest information on our privacy practices. Challenging Compliance Soft Helpers’s Privacy Officer is responsible for receiving your privacy-related questions.

You may send us your privacy-related questions or challenge our compliance with our Privacy Commitment and Privacy Policy by submitting your concern to: info@softhelpers.com

Phone: +92 300 961 5103

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